Dr. Uhl is proud to offer Massage Therapy Services in our office.
Medical Massage Therapy & Reiki
Accepting New Clients and No Fault Insurance for Car Accidents
Olivia Osborn, LMT
Hours: 8am- 6pm Mondays, Tuesdays, Wednesdays and Friday
By appointment only
Below is a brief overview, Please visit for more detailed information or call the office at 518-783-3031 to schedule your appointment.
About Olivia Osborn, LMT
What type of training do you have?
In New York State, massage therapists are required to take 1,020 hours of qualifying classroom instruction in order to be eligible for the examination. Olivia was required to complete at least 50 hours practicing massage in the student clinic at the school. She has been practicing professionally since. Olivia is a full time massage therapist and has had many hours of hands on time since graduation. Olivia also takes continuing education classes for medical massage to continue to improve her knowledge and skills.
Why she became a massage therapist?
Before I was a massage therapist, I was a performer. When I was dancing in a show, I suffered whiplash. I went to the hospital and they gave me painkillers and muscle relaxers. Even though I did not have the education I have now about the healing process, I knew that pills (though they may temporarily take away the pain) were not going to heal me. I coupled chiropractic care with massages to help me heal and it worked! I felt amazing when I got off the massage table. I decided it was time to stop performing and to go into a profession where I could help people. Massage therapy was a good fit for me. I understand what it is like to be injured after spending years as a professional dancer. I am a good listener and use my intuition to guide me through my treatments.
Frequently Asked Questions
What will my first visit be like?
You will be greeted by the receptionist to fill out an intake form (if you have not already filled it out by printing it from this website). After that, your therapist will bring you to the treatment room to talk about your health history and what your expectations are for the massage. After any questions are answered, your therapist will leave the room and allow you to undress to your level of comfort and get on the table underneath the sheets. Your therapist will enter the room (after knocking to make sure you are ready) and make sure you are comfortable. She will check to make sure the face cradle is the correct height and you will be offered a pillow for underneath your legs. Then, we will begin the massage. If, at any point, we need to adjust anything for your comfort, do not be afraid to speak up. When the massage is completed, your therapist will leave the room to allow you to dress and gather your items. Afterwards, your therapist will check in to see how you feel, if anything changed, and answer any questions about what may have come up during the session. Stretches, breathing techniques, or other exercises may be offered for you to do at home until your next session. The receptionist or your therapist will accept your payment and schedule your next session.
Do I have to remove my clothes?
You are welcome to undress to your level of comfort. There are some massage techniques that may only be done directly on the skin. The client is always discretely draped using a sheet or a sheet and a blanket. Your therapist will only undrape the area of the body they are working on.
Do I have the option of having no blankets or sheets?
Clients must be draped at all times. Your therapist will only undrape the area they are working on. If you are too warm, the therapist will take the top blanket off and leave the sheet on for draping.
Is there music?
We subscribe to Pandora Radio. The default music is relaxation music. However, if there is any station or type of music you would like to listen to, we will be happy to put it on. It is your massage, you get to choose the tunes.
What if I get hot or cold?
There are several options for heat or, if you run hot, to make you feel cooler. We have a table warmer, extra blankets, and hydrocollator packs for heat and ice, air conditioning, a fan, and the option of taking off the top blanket if you are too warm.
Why does my stomach always growl during my massage?
Your body’s parasympathetic nervous system is stimulated during a massage. When that happens, the body slips into “rest and digest“ mode. Stomach growling is a compliment to the therapist. It lets us know you are relaxed. No need to be embarrassed, it happens with most people. Embrace the fact that your body is saying, “I am relaxed. ”
I have not had a massage in a long time because the last massage I had hurt. There was too much pressure and I was really sore the next day.
Something that is extremely important to me is communication. I like to create a space where my clients can feel free to speak up about anything. If I am using too much pressure, or not enough, it is your responsibility to speak up. “No pain no gain ” is not how I work. If you are uncomfortable, I expect you to say something. I will also check in from time to time to make sure you are comfortable. Feedback about what hurts tells me a lot about your tissue. It helps me determine what muscles are in distress and where you need work. Open communication is going to get you better results from your massages.
What if I am allergic to certain oils and/or lotions?
I tend to use lotion. I use oil for hot stone massages or by request. If you are allergic to something, just let me know and we can check the ingredients. I have a few options available or I am able to give a massage without lotion or oil.
Why are there so many questions about my health on the intake form?
On the intake form, we ask questions pertaining to the health history of the client. There are certain pathologies that may require us to modify the massage, to use or avoid certain massage modalities, or to not provide massage to the client. We have had clients confess that they have left information off of the intake form because it was not important or it happened a long time ago. All of the information gathered on the intake form is important for the safety of the client and practitioner. Please fill out the form completely. If there is anything that you have questions about, please feel free to ask. Medications are important, too. Please do not leave them out. Medications affect the body and can cause side effects that we need to know about to ensure a safe massage.
How often should I get massages?
This is a question that we are often asked, especially after a client’s first appointment. There are many factors that come into play with this question. The answer lies in what type of results the client is looking for. We see some clients two times a week, and others once every six weeks. The clients that come two times a week tend to be those with specific injuries (such as whiplash from a car accident). These clients tend to come more frequently until they are starting to feel better and we can increase the time between sessions with little or no pain in between. The goal is to get the client on a maintenance schedule as opposed to a treatment schedule. The clients that come every six weeks tend to be in good health and like to treat themselves to some relaxation every few weeks to help maintain their balanced physical condition.
I am not sure if I want a massage because I am embarrassed about my body.
We are professional massage therapists and we work on all different types of bodies; men and women, young and old, big and small. We hold a space of non-judgment when providing massage. One of the beautiful things about massage therapy is that it is a safe and therapeutic way to reconnect with your body. Please let us assist you in your journey of loving your body again.
May I talk during the massage?
Something that is important to us is the client’s comfort. Sometimes, conversations happen. Other times, sleep happens. We pride ourselves in the ability to read people and sense what they are going for. To receive optimal benefits from the work, we suggest quieting the mind and the mouth so you can tune into your body. If you need to say something about your comfort, do not hesitate to speak up.
Making Your Appointment
How long of a session should I come for?
We offer 30 minute, 60 minute, and 90 minute sessions. If you have a specific area to be treated, 30 minutes may be suitable. A 60 minute massage gives me enough time to complete a full body massage. 90 minutes is enough time to complete a full body massage with additional work on a specific area.
How do I schedule an appointment?
Please call the office at 518-783-3031 to set up your appointment with our receptionist. She will do her best to accommodate your requested day and time. Appointment times fill up quickly, please call in advance. Feel free to alert the receptionist if you have any health issues or concerns that you would like to discuss with the therapist before your appointment. If you are pregnant, please let her know how many months along you are.
Do you take walk-ins?
Massages are by appointment only.
What type of payment do you accept?
Cash, Check, American Express, Discover, MasterCard, and Visa.
What if I need to cancel?
24 hours notice is needed to cancel an appointment without being charged for the scheduled time. If you are late for your appointment, you will be given the remainder of the session time and will be charged the full hourly fee.
Should I tip?
Tips are always accepted and appreciated. We understand that massage is an expense and we want you to be able to come as often as you can. It is at your discretion how much or whether you tip. Be assured, it will not affect the service you receive.
What is medical massage?
Medical massage is specific bodywork aimed toward a particular goal. Goals can include, but are not limited to: decreasing pain or increasing range of motion. Within a session, most of the time is spent working toward achieving that goal. It is different from a full body massage because the whole body may not be addressed, though medical massage may be incorporated into a full body massage. I have additional training in medical massage for the neck and upper back, but my skills are not limited to these areas. I am looking forward to taking more continuing education classes for other modalities and areas of the body.
Do you accept insurance?
We accept insurance through No Fault if you were injured in a car accident. There are some health insurances that cover massage. Check with your insurance carrier to see if it is an option with your plan.
Can I show up to an appointment under the influence of legal or non-legal drugs?
According to New York State, “When the therapist or patient/client is in an altered state of cognitive awareness from the use of prescription, and/or over-the-counter medications, alcohol, or other substances, and the patient/client cannot give informed consent and/or the therapist cannot provide appropriate treatment. Consent for the patient/client may be given by guardians and other caregivers when authorized to do so.”
In a nutshell, if you are under the influence of any legal or illegal substance that hinders your ability to tell me if we are hurting you, we cannot work on you. Please do not put us in that position.
Do I need a doctor’s note?
There are a few instances where we would need a doctor’s permission to work on you. If you are a no-fault patient we need a prescription for massage from your doctor. If you are not a no-fault patient and you have a health condition in which it may not be safe to massage, we will ask you to get a doctor’s note. Feel free to call in advance if you have any questions.
30 minutes - $45.00
60 minutes - $80.00
90 minutes - $110.00
Three 60 minute massages for $210
Three 90 minute massages for $300
30 minutes - $45.00
60 minute - $75.00
Gift Certificates Available
8am- 6pm Monday, Tuesdays, Wednesdays and Friday
By appointment only